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An Alarm object can be set up at any level of the Directory in order to trigger an alert when certain criteria are met, such as calls above a particular duration, calls to specific phone numbers, or when user-defined cost thresholds are exceeded. The criteria set for the alarm object can be triggered by calls or by a particular stats point. The placed at any point in the Directory and and the criteria that must be met to trigger an alarm is user-defined and email alerts can be sent to one or more recipients.
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