Alarms

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Trunk access code

If your telephone system uses trunk access codes to connect calls using specific channels, you can set up an alarm based on calls made using these codes. To set up the alarm criteria, enter the trunk access code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call whose trunk access code is 

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Stats alarms

To configure a

When you have locate the stats point in the Directory, click on the

Count

This filter allows you set up an alarm based on the total number of calls registered by a Stats Collector point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the total number of calls collected by the stats point is greater than 

Total duration

This filter allows you to set up an alarm based on the total duration register by a Stats Collector point. To set up the alarm criteria, enter the relevant value in the box provided and select an appropriate operator. In the example below, an alarm will be triggered when the total duration registered by a stats point is

Average duration

This filter allows you to set up an alarm based on the average duration registered by a stats point