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The Reporting entity parameter allows you to select which the part of your organisation whose calls the report should include. An entire , e.g. a site, a particular group or individual entity can be selected hereuser.
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Site
TIM Plus will allow you to log information from up to five sites. If you want to To report on a particular site, select your preferred site it from the drop-down list , alternatively leave the default setting as or select All sites to report across all sites.
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NOTE: The username and password you have been allocated might be restricted to a specific site or group. If you need additional permissions, please contact your system administrator. |
Group
There is no limit on the number of groups you can create on one site. Groups, like sites are available as a drop-down list. You can choose to report on a specific group or leave the default setting as All groups.
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If your web account is restricted to a specific site or group, only those entities to which you have access will be available in the drop-down lists. |
Once you have set selected the scope of your report's entities, click on the the button button to set more of the report's features additional report parameters and options, or select the the button button to run the report .immediately
Selecting the report filters
This option allows you to filter out certain calls from your results, by selecting the values of the parameters. You can limit the results of your report by choosing one or more of the following filters:
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These filters allow you to be very specific, when deciding the call information you would like to display in the final report. If you do not want to select any filters, click on the button to skip to the next stage.
Below is a brief description of all filters:
Account code
If you want to produce a bill consisting of all only chargeable calls that were made using a particular account code, enter this code in the field provided.
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This filter allows you to define the type of call you would like want to report on. If you would like to To report on all calls, leave the default setting as set this to All calls.
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If you want to report on one call type in particular, expand the drop-down list and select from the available options.
Carrier
If you use more than one carrier, you can choose which carrier's calls to report on. To report on all calls from all carriers, leave the default setting limit the results to include only calls that were made using a specific carrier. For all carriers, set as All carriers.
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