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This option is used when the switch/network/PC has a really slow connection and TIM Plus needs to wait x milliseconds before it attempts to process the data. This is to ensure that all data is received before processing.

Inactivity

If you are worried about losing data, then set an inactivity timer to advise when TIM isn't receiving it. You can determine how long you're prepared to wait for data e.g. 30 minutes as shown below.

You then decide who gets the alert, by filling their e-mail details as shown here. You may exclude certain time from the Inactivity timers e.g. out of hours, as you would not be expecting to receive calls anyway.

<a id="Inactivity"></a>

Inactivity

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You can also decide who gets the alert, by filling their e-mail details in the box provided.

Enable inactivity timer

You can determine how long you want to wait for a call before activating the inactivity timer and who you want to send it to by simply filling in the inactivity timer fields.

Reset connection on inactivity

If this box is ticked, the system will automatically resets the connectsion to the PBX.

Exclude days and hours from inactivity monitoring

Tick the box alongside the days and hours when no call activity is expected (e.g. nights or weekends), so you don't receive an email notification for those periods.

<p>To configure the Site's properties, simply select it and click on the <span class="button">Properties</span> button, at the top right-hand side of the Sites panel, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/sites_5.png" alt="Sites properties" />

<p>The following configuration screen will appear:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/sites_6.png" alt="Sites properties" />

<p>In the next pages, all the tabs of the above window are explained.</p>