Cisco UCM / Business Edition (AKA Call Manager) version 5.0 - 8.6

Configure Cisco UCM

Creating Cisco Application User for AXL sync

To enable TIM Plus to query the Cisco DB, you will need to create an Application User within your Cisco UCM. Please follow the steps below to proceed with the setup:

1. Connect to your UCM node, select Cisco Unified CM Administration from the Navigation drop-down list and click Go.
2. Log in to the system, select User Management from the main menu, and click Application User.
3. Click Add New and enter in the following details:
• User ID: Enter a username (e.g TIM_AXL) 
• Password: Enter a password (e.g C1sco) 

• Confirm Password: Repeat the password (e.g C1sco) 

4. Scroll down to the Permissions Information section and click Add to User Group.
5. In the new window, enter Standard Tab and then click Find. Tick on Standard TabSync User and click on the Add Selected tab.
6. Click Save to apply the settings.

Setting up FTP / SFTP on Cisco UCM

You will need to configure your Cisco UCM to send the CDR data to TIM Plus. Note that the UCM can be configured with cluster wide or server specific settings depending on how the system maintainer has installed it. Please note that by default CDR records are turned off.

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